The Yola Electricity Distribution Company (YEDC) has officially commenced a full cashless payment regime, effective September 1, 2025. The initiative, which started in the Adamawa region, will be gradually rolled out across all YEDC franchise areas.
According to a statement signed by Blessing Tunoh, Communications Officer of YEDC, customers will now only be able to make payments through the company’s secure and convenient digital channels. These include mobile banking platforms, point-of-sale (POS) terminals, and other verified online platforms.
The company explained that the move is in line with the Federal Government’s cashless policy aimed at promoting safe, modern, and technology-driven transactions nationwide.
“With the new cashless regime, YEDC is providing a more secure, convenient, customer-focused and fully digital payment ecosystem assuring more accountability. This will help customers pay their bills on time and prevent illegal disconnections by impersonators,” the statement read.
YEDC further urged customers to report any staff member requesting or accepting cash payments. Complaints can be lodged via the company’s customer care line (07000422559), email (complaints@yedc.com.ng), or at any of YEDC’s offices across its franchise areas.
The company thanked customers for their cooperation and assured them of improved service delivery as the new policy takes effect.
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